Dishwasher Safety Notice - IMPORTANT SAFETY NOTICE
Hotpoint FDW20/FDW60/FDW65A dishwashers
Hotpoint are aware of a small number of cases of dishwashers where an electrical component has failed. This may lead to overheating and in rare cases a potential fire hazard. Our absolute priority is to locate and modify every dishwasher that is affected. If you own a Hotpoint FDW20/ FDW60/ FDW65A dishwasher manufactured between June 2006 and March 2007, with the affected serial numbers (as per the box below) and sold in the UK:
What to do.
To check if you own an affected product: • When checking firstly as a precaution, make sure it is turned off and disconnected from the wall socket. • Check the model and serial number of your Hotpoint dishwasher. These can be found on a sticker on the inside of the door as outlined below. • The serial number is 9 digits long, if the first 5 digits are between S/N 60601 and S/N 70331 your appliance is affected. • If repaired recently by Hotpoint and there is a green sticker on the inside of the door, then the machine has already been repaired. • If your product is affected please call our dedicated Customer Service line 08448 910094. • Or you can contact us via a dedicated email address: firstname.lastname@example.org • You can also check online at: www.hotpointservice.co.uk/fdw • We will arrange to visit your home and make a free of charge repair.
Customer Service Line: 08448 910094 Monday to Friday – 8am to 6.30pm Saturday – 8.30am to 5.30pm Sunday – 9.30am to 3.30pm